Crafting meaningful customer relationships

When setting up a service or product-based business, there is a concept referred to as “lock in”, where the customer buys in to your ecosystem and, as they add products to their purchase history, it becomes increasingly more difficult to switch away to a competitor. While corresponding over an email chain with friends this morning, […]

On Knowledge Sharing and Being Frank

For the past few months, I’ve been following the “Advanced WordPress” group on Facebook. I joined the group thinking I would be exposed to advanced questions around WordPress development work. What is it that they say about assumptions, again? 🙂 Through observation, it is apparent that the group is more focussed around advanced uses of […]

Shifting the WordPress Mindset

I presented at WordCamp Cape Town 2012 yesterday on the topic of “Shifting the WordPress Mindset”. The objective of the presentation was to take a retrospective look at WordPress’ history and evolution, helping everyone (both new and seasoned users) to understand where we as the WordPress community has evolved from, where we are currently within […]

A note to The Parlotones, as they jet off to America

Earlier today, Rolling Stone South Africa published an article reporting that South African rock band, The Parlotones (or, as Gareth Cliff calls them, The Par-lot-ones), are moving to Los Angeles, California, in an attempt to reach further into the international music market. While I’m not a Parlotones fan, I am a big lover of South […]

One-up your web development skills for free with these online services

As a developer in an industry where trends and languages grow and evolve at pace, it is virtually impossible to keep track of all the latest happenings. Thus, developers tend to specialise in certain languages or platforms which they watch. For example, while I keep tabs on developments within the PHP and WordPress communities, and […]

Is DrawSomething a new approach to gathering Big Data?

Data is fast becoming the hot commodity in today’s society. What do we know about our customers? How can we use our customer’s habits and trends to make our product better? While this concept is not uncommon in the non-digital world (printed surveys and small inserts in magazines aren’t uncommon), filling in surveys is fast […]